U.S. Postal Inspectors Warn Customers to Avoid Scams that Use Artificial Intelligence
AI-driven scams are evolving, with criminals using artificial intelligence to enhance old fraud schemes targeting USPS customers. The Postal Inspection Service warns that scammers may impersonate authorities, create convincing fake voices or messages, and automate phishing attempts to steal personal data and money.
Consumers are advised to verify solicitations, avoid sharing sensitive information, and independently contact USPS channels to confirm legitimacy. The agency emphasizes caution with voice and text messages that prompt urgent action or payment.
Officials urge ongoing vigilance as scammers leverage AI to increase credibility, and they encourage reporting suspicious activity to postal inspectors or official channels.